Get in Touch With Us

Got a question about one of the offshore poker sites we cover, spotted something that needs correcting, or just want to tell us where we got it right or wrong? This page explains the best way to reach the US Poker team and what happens once your message lands with us.

The Best Way to Reach Us

Email is the most reliable channel for anything you want to raise with us, whether that is a query about a specific room, a correction to a bonus figure, or general feedback on the site. Write to us at [email protected] and a member of the editorial team will read it personally — we do not rely on automated replies to close out real enquiries.

If you can, tell us upfront what your message relates to. A note that says "bonus terms on Bovada" or "traffic figures for Americas Card Room" gets routed and answered faster than a general "I have a question."

What People Usually Contact Us About

• Ranking and review questions — Why a site like Coinpoker or Ignition sits where it does, or what our editorial rating on a room actually measures.
• Bonus and promotion terms — Clarification on wagering requirements, deposit match conditions, or time limits attached to a welcome offer listed on the site.
• Corrections — If a licensing detail, deposit method, or payout figure looks out of date, we want to know. Offshore operators change terms and market availability regularly, and we would rather fix a mistake than leave it standing.
• Content suggestions — Ideas for topics readers would find useful, such as a specific payment method, state availability, or a format like Spin & Go or fast-fold poker we have not covered in enough depth.
• Access and eligibility — Questions about whether a site accepts players from your state, given that online poker in the US is regulated on a state-by-state basis with no federal framework.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you to appropriate support, including the National Problem Gambling Helpline at 1-800-GAMBLER.

A Word on How We Cover These Sites

US Poker may earn a commission when readers sign up through links on this site. That relationship never decides how a room is ranked or reviewed — our ratings reflect factors like traffic, game variety, deposit and withdrawal options, and the material terms attached to welcome offers, not who pays the most. If you think a review reads more like an advertisement than an honest assessment, tell us — that is exactly the kind of feedback that helps us keep the site useful.

None of the sites we cover offer a way to guarantee winnings, and nothing on this site should be read as suggesting otherwise. Poker carries real financial risk, and we do not present it as an income source.

What Happens After You Send a Message

Every email is read by an actual person on our team, not sorted by a bot and forgotten. We aim to reply within a couple of working days, though it can take a little longer during busier periods. If your message needs input from more than one person on the team, we will still get back to you rather than leave it unanswered.

Before You Write In

A few things are worth checking first, since they cover the most common enquiries we receive:

1. Bonus terms, including deposit match percentages and any wagering conditions, are listed alongside each offer on our rankings — check there before asking about specific figures.
2. If you are looking for a different type of gambling site entirely, our guide to the best non-GamStop casinos covers casino options outside the standard UK self-exclusion scheme.
3. If you are in crisis or feel your gambling is becoming a problem, please contact 1-800-GAMBLER directly rather than waiting on a reply from us — that line is staffed for exactly this kind of situation.

Age and Eligibility

This site and everything referenced on it is intended for adults of legal gambling age only. Most regulated US states set the minimum age for online poker at 21, though a small number allow 18. Nothing on this page or elsewhere on US Poker is directed at anyone below the applicable age in their state, and we ask that any correspondence reflect that.

Thanks for taking the time to read this far. Whether you are flagging an error, asking about a specific offshore room, or just want to say what you think of the site, we are glad to hear from you.